Are You 911?

NORCOM is looking for professional, dynamic individuals who have an interest in working in the field of emergency communications. We hire for positions throughout the agency including technical, clerical and management level jobs.

How to Apply

As a member of the eCityGov Alliance, a national and local award-winning inter-local agency, the NORCOM Human Resource Department has partnered with local jurisdictions to develop and implement GovJobsToday.com, an online database of government jobs in the Puget Sound region.

Applicants can search and apply for NORCOM jobs at this site as well as jobs offered by other local agencies. At GovJobsToday.com you can:

  • Create a Free Secure Applicant Account
  • Apply Online Instantly
  • View Screening Status Online of Jobs Applied
  • Search and Apply for Jobs at Multiple Agencies
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Now Hiring The Following Positions

Police Liaison

Reporting to the Deputy Director, the Police Liaison is the single point of contact for all of the police agencies that NORCOM serves as it relates to the operational aspects of police dispatching. The Police Liaison is granted considerable latitude for independent judgment, initiative, leadership, and resourcefulness. Duties and responsibilities include a wide variety of administrative functions including but not limited to; promulgating the operations annual shift schedule, monitoring overtime, and the development of NORCOM’s policy and procedure, particularly as it relates to police dispatch operations.

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Position:
Police Liaison

Posted: 09/18/2017

Deadline: Open until filled

GIS Administrator

Under the direction of a Systems Supervisor this position is responsible for managing all aspects of spatial data management, spatial analysis, GIS integration and system administration.

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Position:
GIS Administrator

Posted: 09/08/2017

Deadline: Open until filled

Telecommunicator

Reporting to the Team Supervisor, must be able to respond to requests for emergency and non-emergency police, fire and medical services. Incumbents must develop a rapid and accurate sense of call interpretation and decision-making/problem solving skills during stressful situations, processing multiple calls simultaneously, establishing the priority status of the call and initiate a sequence of time sensitive actions. Work is performed using state of the art technology and within strict operational guidelines. All voice and data entry work is continually recorded and is subject to live monitoring for later review and critique and may include public disclosure of such work.

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Position:
Telecommunicator

Posted: 01/29/2014

Deadline: Open until filled

The Hiring Process

NORCOM wants you to know what to expect during the hiring process. The following will help you navigate this process and have some idea about the approximate length of time this should take. NORCOM uses GovJobsToday to streamline the on-line application process and this also allows the applicant to track their progress as they move through the process. Most communication is made via E–mail and secondarily by phone so please be sure that we have accurate contact information.

For the Telecommunicator position, applications are screened continuously as long as recruitment remains open on GovJobsToday. The hiring process for this position includes the following:

  • Register with Public Safety Testing (PST) at Public Safety Testing.  A written test will be administered by PST and requires a fee of $31.00.
  • Apply to NORCOM via the online application process, GovJobsToday, which can be found on our web site under "Employment."

Once you have completed your written test through PST, NORCOM will contact you via E-mail to set up your multiple task/split ear appointment.

  • Take and pass the Multiple Task/Split ear exam. A minimum score of 80% is required to pass
  • Initial interview
  • Suitability Assessment Report - administered through Public Safety Testing
  • Conditional offer of employment
  • Polygraph
  • Psychological evaluation
  • Extensive background investigation; credit and criminal history reports
  • Final interview
  • Post offer physical examination to include an audiogram (hearing test) and drug screen.

Each applicant must successfully complete each phase of testing/evaluation in order to be considered and moved forward in the application process.

Reapplication:

  • Applicants will be allowed to reschedule for testing or interviews once during the recruitment process. Failure to appear without notice for any NORCOM initiated test or interview will result in your removal from the hiring process.
  • Applicants may retake the multiple task/split ear exam up to three times. The waiting period between retakes is 90 days. An applicant is eligible to go through the hiring process up to and including the initial interview every two years.

For ALL Other positions, applications are screened the first business day after a position closes. The process will depend upon the position and may include any or all of the following: skills tests and evaluations; panel interviews; scenario role plays; group dynamic exercises; written questionnaires; work styles assessments. This hiring process typically takes approximately four to six weeks.

Candidates who are considered finalists for all positions will be required to complete a Personal History Statement and sign an Authorization to Release information form so that a criminal history and background investigation can be completed.

NORCOM is an EQUAL OPPORTUNITY EMPLOYER

Persons with a disability who need assistance in the application process, or those needing an application in an alternative format please call 425-577-5680 or E-mail jobs (at) norcom.org.

For questions about any of the above information, please contact NORCOM Human Resources at 425-577-5680.