Are You 911?

NORCOM is looking for professional, dynamic individuals who have an interest in working in the field of emergency communications. We hire for positions throughout the agency including technical, clerical and management level jobs. Visit our Employment page for more information.

Current Open Positions:

Position Deadline
Police Liaison Open until filled
IT Systems Engineer Open until filled
Telecommunicator Open until filled

Becoming a telecommunicator:

Video: Becoming a telecommunicator

A Day in the Life of a Dispatcher:

Click here to download the video.

Code Red


Is your newsfeed storm-ready?

Sign up for Alert King County and get notifications about local hazards impacting your area. Click here to enroll.

Per RCW 38.52.577, your information is exempt from public inspection and copying.

Latest NORCOM News

NORCOM 911 Bolsters Staff Ahead of Storm; Recommends Citizens Enroll in Hazard Notification App

Click HERE to view NORCOM's official Press Release.

Bellevue couple meets 911 operator who saved husband’s life

Click HERE to view NORCOM's official Press Release.

Our Core Values

Deliver Excellent Service to the Public: We shall meet all regional and national standards in the delivery of public safety communications services. Be Outstanding.

Provide a Good Value: We will provide effective service while using resources wisely. Be efficient.

Customer Service: We shall provide the best possible service to the public, to member and subscriber agencies, and to other public safety service providers. The Agency shall actively listen to customers, anticipate their needs, and exceed their expectations. Be Responsive.

Participatory Governance: We will give all participating agencies, whether principals or subscribers, a meaningful voice in the operating decisions of the Agency. Agency employees shall be treated with respect and empowered to contribute to the success of the Agency. We will make decisions by consensus whenever possible, involving all parties. Work Together.

Promote Interagency Collaboration, Communication, and Interoperability: We will operate in ways to enhance and promote these values by working for the good of everyone, not just for those served by our Agency. We will be good neighbors. Be Open.

Consider the Future: We will continuously identify public and customer service needs and changes in the public safety environment. We will be willing to bring in new partners or assume new responsibilities over time, if doing so is consistent with the Core Mission. Be innovative.

Public Notice

  • NORCOM Announces 2017 Governing Board Meeting Schedule

The NORCOM Governing Board meets on a monthly basis. 2017 meetings are scheduled on the following dates:

  • January 9*
  • January 13
  • February 10
  • March 10
  • April 14
  • May 12
  • June 9
  • July 14
  • August 11
  • September 8
  • October 13
  • November 3

* Special meeting to discuss PulsePoint

All Meetings are held at the Totem Lake Conference Room at the Kirkland Police Department, 11750 NE 118th St, Kirkland, WA 98034 beginning at 9:00 AM.

Updated: 01/05/2017